AN HONEST REVIEW OF COPILOT PRO INTEGRATED WITH OFFICE 365

I used it on reasonably capable machines: Window (HP Envy), Macbook M2, and the web version on Microsoft One. I used Copilot in Words, Excel, and PowerPoint.

1. Assessing AI intelligence: Copilot Pro and ChatGPT-4

In terms of intelligence and how polished and complete its answers are, Copilot Pro (in my experience) is no better than Copilot. It even falls short of GPT-3.5 and Bard, let alone GPT-4 on ChatGPT.

I also tried everything from regular prompts to chain-of-thought prompting, setting context, and adjusting tone. But…the results were still pretty disappointing.

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2. My experience with Copilot in Words

It runs smoothly. But it is not all that useful when I can just copy and paste from ChatGPT.

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3. My experience with Copilot in Excel

The AI very often fails to respond. It feels as though it is overloaded. Ask 2–3 questions, and one will result in an error. The error: “Something went wrong. Please try again in a moment.”

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4. My experience with PowerPoint

Like Excel, it runs into errors very often. It generates a maximum of 8 slides at a time, even when my prompt asks for more slides.

The Window and MacOS versions of Excel and PowerPoint both frequently run into errors. The web version has fewer errors. Using Copilot Pro Office 365 in Internet Explorer results in fewer errors than in Safari or Chrome.

The Copilot Pro version in Excel also comes with a fairly useful “Designer” tool. Because the AI outputs text and images, the slide layouts are often very ugly. This “Designer” tool helps us tidy them up and make them look better. It is quite easy to use and smart.

I really appreciate the decision to include this “Designer” feature.

To sum up:

– Not intelligent

– Frequently fails to respond

– If you use Office 365, I find third-party AI plugins/extensions work better.

For example: I use the “GPT for Work on Excel/ Words” plugin. For PowerPoint, plugging in “Beautiful.AI” works better than Copilot Pro.

Apple products always exceed my expectations. With Microsoft, it is the opposite. It seems that because the product does not run smoothly and has so many bugs, Microsoft has been sitting on Copilot Pro Office 365 all year.

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Disclosure: This article may contain product/course information or affiliate links. Evaluation criteria & limitations of liability: review & disclosure policy. Author profile: Phạm Xuân Hiếu.